Local Electrical Services in Rushville, Ohio

I rarely leave reviews for companies but I thought Mr. Electric deserved to be thanked. We had our water heater go out a few weeks back and decided to replace it. The water heater company said we needed new wiring to accommodate the new heater and they used Mr. Electric as a "sister" company. The service technician was great! He was very knowledgeable and helpful with walking through the service and pricing. They performed the service quickly and were fair with the pricing. NOW THE IMPORTANT PART. The technician accidentally left two of our circuit breakers off after performing the service. We didn't notice because it was two outlets in our basement that we don't "use" often. A few days later we went down to our chest freezer to get some meat out to be thawed only to find it was OFF! After some investigating, we came to realize it was because the two breakers left off were to the freezer and fridge in our basement. The chest freezer held 1/2 of a hog that we had just bought!!!!!!!!! After a quick call to Mr. Electric, the woman on the phone assured us that she would get in touch with the manager for our area and he would make it right. He called us promptly the next day and after hearing our story REFUNDED US THE ENTIRE COST OF THE JOB! That level of customer service, timeliness, and doing the right thing regardless of $$ involved shocked me! There are far too many companies these days that would have simply given a customer the run around OR worse claimed the issue to be "not their problem" Mr. Electric deserves the HIGHEST praise for the way they handled the situation and they have gotten a customer for life out of it. Thanks!!!!

Lawrence from Mr. Electric was extremely knowledgeable and helpful when we needed to fix multiple outlet issues. I would highly recommend any electrical services.

Called to request an estimate and they were able to send someone out 2 days later. The technician arrived within the scheduled time frame to assess the wiring and light boxes to determine how much work would be needed to install the ceiling fans. After a quick assessment he said he would be able to install with the current wiring and light box set up and offered to install it right away. I was able to purchase their Angie's list coupon as he worked. He had both ceiling fans assembled and installed in about 2 hours, and cleaned up the area afterwards. Overall a quick and inexpensive job. <br /> I had tried dealing with other service providers on Angie's list offering slightly better deals, but after constant back and forth communication over the span of 3 weeks they finally told me they wouldn't be able to perform the work for another month! These guys cost only a little bit more, but their speed and quality of work was more than worth it!

Connor was polite , professional and knowledgeable . Love this company!

Ryan was creative in how he saw the job should go. He was right and did an excellent job.

I rarely leave reviews for companies but I thought Mr. Electric deserved to be thanked. We had our water heater go out a few weeks back and decided to replace it. The water heater company said we needed new wiring to accommodate the new heater and they used Mr. Electric as a "sister" company. The service technician was great! He was very knowledgeable and helpful with walking through the service and pricing. They performed the service quickly and were fair with the pricing. NOW THE IMPORTANT PART. The technician accidentally left two of our circuit breakers off after performing the service. We didn't notice because it was two outlets in our basement that we don't "use" often. A few days later we went down to our chest freezer to get some meat out to be thawed only to find it was OFF! After some investigating, we came to realize it was because the two breakers left off were to the freezer and fridge in our basement. The chest freezer held 1/2 of a hog that we had just bought!!!!!!!!! After a quick call to Mr. Electric, the woman on the phone assured us that she would get in touch with the manager for our area and he would make it right. He called us promptly the next day and after hearing our story REFUNDED US THE ENTIRE COST OF THE JOB! That level of customer service, timeliness, and doing the right thing regardless of $$ involved shocked me! There are far too many companies these days that would have simply given a customer the run around OR worse claimed the issue to be "not their problem" Mr. Electric deserves the HIGHEST praise for the way they handled the situation and they have gotten a customer for life out of it. Thanks!!!!

Lawrence from Mr. Electric was extremely knowledgeable and helpful when we needed to fix multiple outlet issues. I would highly recommend any electrical services.

Called to request an estimate and they were able to send someone out 2 days later. The technician arrived within the scheduled time frame to assess the wiring and light boxes to determine how much work would be needed to install the ceiling fans. After a quick assessment he said he would be able to install with the current wiring and light box set up and offered to install it right away. I was able to purchase their Angie's list coupon as he worked. He had both ceiling fans assembled and installed in about 2 hours, and cleaned up the area afterwards. Overall a quick and inexpensive job. <br /> I had tried dealing with other service providers on Angie's list offering slightly better deals, but after constant back and forth communication over the span of 3 weeks they finally told me they wouldn't be able to perform the work for another month! These guys cost only a little bit more, but their speed and quality of work was more than worth it!

Connor was polite , professional and knowledgeable . Love this company!

Ryan was creative in how he saw the job should go. He was right and did an excellent job.