Local Electric Car Charger Installation in Dayton, Kentucky

T

Tehran D.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Awesome quick service and fair prices. Originally just called for an estimate. Donovan was able to give me competitive estimate for an installation and complete the work the same day.

K

keith s.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

My old pool light was tripping the breaker. Donovan did a good job diagnosing that the breaker was not working, so he replaced it. While the new breaker allowed the light to come on momentarily, switching the light on still trips the circuit. Neither he nor I were able to find the junction box despite extensive searching all around my yard. Hence, he reached a point of saying he wasn’t able to go further, short of tearing up concrete around my pool which I did not want to do. He reported to his boss the situation, who very generously offered to not charge anything for the visit. I offered to pay for the time spent – about 2 hours- but that’s not how their pricing structure works, so there was no charge at all! Even though my light problem is not fixed, I will definitely call them in the future for electric work as are a very ethical and professional company. (I will likely just remove the light at this point.)

G

Gus B.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

I used Mr. Electric East to replace a Federal Pacific Panel (Fire Hazard) original to my 1961 built home, add a whole house surge protector and upgrade my service to 200 amps. Tony, the Owner, was wonderful to work with in making arrangements for a good date to do the work along with arranging 12 mo. same as cash financing. Dovovan and Greg showed showed up right on time the day of the appointment and got right to work. Donovan had discussed with me that they would likely have power turned off most of the day and it would be off within about 15 minutes of their arrive. This information was nice to have so we were prepared for 6-7 hours without power. The communication, knowledge and skills and the service orientated personalities of all three of the people I dealt with speak well of the customer service you can expect from this company. That is backed up with 85+ 5 star reviews here on Google at the time of this review. 100% 5 star reviews was one of the reasons I chose them to do my work as anyone that has dealt with the public in a customer service environment knows how hard that is to accomplish. I now have a great looking panel with plenty of excess power and breaker positions for future projects that is accurately labeled (unlike the old panel) with the wiring behind it neatly run in an organized way vs. the spiderweb that was previously there. I can't speak highly enough of the professionalism, work, customer service I received from Mr. Electric East and specifically from Tony, Donovan and Greg. This was a tough job with some unexpected issues to work through due to this old house but they did it with a smile, on time and to my complete satisfaction at the price they quoted. If you're looking for top notch electrical work with people that are easy to work with at a fair price, Mr. Electric East is where I would advise you to go.

L

Lindsay H.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

We were able to book online for service 2 days later. Communication was great and Donovan arrived on time. He was polite, professional, and while our issue was a weird one, he was able to identify and repair the problem quickly. He was extremely friendly and even offered some suggestions on upgrades we may be looking at down the road. I would highly recommend Mr. Electric and would happily use them again.

C

Cynthia B.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

We got a first time installation of a bathroom exhaust fan. Donovan was very personable and efficient. He was very respectful of our home and cleaned up before leaving. He made a headache project easy on us. Thank you!

T

Tehran D.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Awesome quick service and fair prices. Originally just called for an estimate. Donovan was able to give me competitive estimate for an installation and complete the work the same day.

K

keith s.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

My old pool light was tripping the breaker. Donovan did a good job diagnosing that the breaker was not working, so he replaced it. While the new breaker allowed the light to come on momentarily, switching the light on still trips the circuit. Neither he nor I were able to find the junction box despite extensive searching all around my yard. Hence, he reached a point of saying he wasn’t able to go further, short of tearing up concrete around my pool which I did not want to do. He reported to his boss the situation, who very generously offered to not charge anything for the visit. I offered to pay for the time spent – about 2 hours- but that’s not how their pricing structure works, so there was no charge at all! Even though my light problem is not fixed, I will definitely call them in the future for electric work as are a very ethical and professional company. (I will likely just remove the light at this point.)

G

Gus B.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

I used Mr. Electric East to replace a Federal Pacific Panel (Fire Hazard) original to my 1961 built home, add a whole house surge protector and upgrade my service to 200 amps. Tony, the Owner, was wonderful to work with in making arrangements for a good date to do the work along with arranging 12 mo. same as cash financing. Dovovan and Greg showed showed up right on time the day of the appointment and got right to work. Donovan had discussed with me that they would likely have power turned off most of the day and it would be off within about 15 minutes of their arrive. This information was nice to have so we were prepared for 6-7 hours without power. The communication, knowledge and skills and the service orientated personalities of all three of the people I dealt with speak well of the customer service you can expect from this company. That is backed up with 85+ 5 star reviews here on Google at the time of this review. 100% 5 star reviews was one of the reasons I chose them to do my work as anyone that has dealt with the public in a customer service environment knows how hard that is to accomplish. I now have a great looking panel with plenty of excess power and breaker positions for future projects that is accurately labeled (unlike the old panel) with the wiring behind it neatly run in an organized way vs. the spiderweb that was previously there. I can't speak highly enough of the professionalism, work, customer service I received from Mr. Electric East and specifically from Tony, Donovan and Greg. This was a tough job with some unexpected issues to work through due to this old house but they did it with a smile, on time and to my complete satisfaction at the price they quoted. If you're looking for top notch electrical work with people that are easy to work with at a fair price, Mr. Electric East is where I would advise you to go.

L

Lindsay H.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

We were able to book online for service 2 days later. Communication was great and Donovan arrived on time. He was polite, professional, and while our issue was a weird one, he was able to identify and repair the problem quickly. He was extremely friendly and even offered some suggestions on upgrades we may be looking at down the road. I would highly recommend Mr. Electric and would happily use them again.

C

Cynthia B.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

We got a first time installation of a bathroom exhaust fan. Donovan was very personable and efficient. He was very respectful of our home and cleaned up before leaving. He made a headache project easy on us. Thank you!