Local Electrical Services in Louisburg, Kansas

Quick reply to service availability. Polite customer service and tech. Communication from repairman was so helpful. Kept me informed of each step. Didn’t seem to mind my extra questions.

Corey spent the day at my new condo with Lynn changing and making improvements both were fantastic.

L

LT G.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Had them out for some service. They were on time and polite. Mark was awesome!!! He gave me a price and stuck to it. He also coached me on some home safety tips for free.

Prompt, great prices, friendly, fast!!

M

Michael P.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

First of all, the staff responsible for scheduling was FANTASTIC. I was a pretty high maintenance customer. I changed my mind several times during the process regarding exactly what work I was going to be doing. At one point I made a change that in my mind I thought ideally I need to talk to the technician (Matt in this case) about before he does the work. Well you I know what, not minutes after that thought crossed my mind, I got a phone call from Matt to discuss that very subject! Yes, the scheduling staff actually took the initiative to have him call me, without me asking them to do that. And scheduling was easy, and I got phone call reminders as well. And I liked being able to describe the nature of the work online initiallly because it’s easier than having someone translate that into writing. Now, the work itself was 100% or more satisfactory. Matt was a great technician. He knows what he’s doing. I can say that because in all honesty, I had another electrician do a portion of work before turning to Mr. Electric. And it became obvious to me very quickly based on how effectively and efficiently Matt completed his work that the previous electrician was far less capable than Matt is. But I’ll stick to the Mr. Electric service here. Matt listened well and understood my needs during his consultation, so he was well prepared when he arrived. And he arrived early (I love that), and got right to work, and did exactly what I wanted and did it very well. This guy definitely knows what he’s doing. And he didn’t try to up sell me on other services I don’t need – he gently and diplomatically suggested the Advantage Plan (which I should’ve taken advantage of to get the discount, but did not because I didn’t think I would be doing any future work but now I actually DO plan on doing future work and I will ask Mr. Electric to do that work), and I felt comfortable, not pressured, to choose as I wish. Also Matt had his supplies ready (he didn’t have to say “uh, wait a minute, is there a local hardware store because I forgot…” (I’ve had that happen to me more than once in the middle of a job)), and he cleaned up after himself, and he hauled away the old fixtures (he of course asked me if I wanted him to do that). And Matt was pleasant and friendly and easy to talk to. And more importantly he did the work the way I wanted it and did it pretty fast and efficiently. I absolutely plan to recommend Mr. Electric, and I now do have additional electric work I’ll be asking Mr. Electric to do for me.

Quick reply to service availability. Polite customer service and tech. Communication from repairman was so helpful. Kept me informed of each step. Didn’t seem to mind my extra questions.

Corey spent the day at my new condo with Lynn changing and making improvements both were fantastic.

L

LT G.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Had them out for some service. They were on time and polite. Mark was awesome!!! He gave me a price and stuck to it. He also coached me on some home safety tips for free.

Prompt, great prices, friendly, fast!!

M

Michael P.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

First of all, the staff responsible for scheduling was FANTASTIC. I was a pretty high maintenance customer. I changed my mind several times during the process regarding exactly what work I was going to be doing. At one point I made a change that in my mind I thought ideally I need to talk to the technician (Matt in this case) about before he does the work. Well you I know what, not minutes after that thought crossed my mind, I got a phone call from Matt to discuss that very subject! Yes, the scheduling staff actually took the initiative to have him call me, without me asking them to do that. And scheduling was easy, and I got phone call reminders as well. And I liked being able to describe the nature of the work online initiallly because it’s easier than having someone translate that into writing. Now, the work itself was 100% or more satisfactory. Matt was a great technician. He knows what he’s doing. I can say that because in all honesty, I had another electrician do a portion of work before turning to Mr. Electric. And it became obvious to me very quickly based on how effectively and efficiently Matt completed his work that the previous electrician was far less capable than Matt is. But I’ll stick to the Mr. Electric service here. Matt listened well and understood my needs during his consultation, so he was well prepared when he arrived. And he arrived early (I love that), and got right to work, and did exactly what I wanted and did it very well. This guy definitely knows what he’s doing. And he didn’t try to up sell me on other services I don’t need – he gently and diplomatically suggested the Advantage Plan (which I should’ve taken advantage of to get the discount, but did not because I didn’t think I would be doing any future work but now I actually DO plan on doing future work and I will ask Mr. Electric to do that work), and I felt comfortable, not pressured, to choose as I wish. Also Matt had his supplies ready (he didn’t have to say “uh, wait a minute, is there a local hardware store because I forgot…” (I’ve had that happen to me more than once in the middle of a job)), and he cleaned up after himself, and he hauled away the old fixtures (he of course asked me if I wanted him to do that). And Matt was pleasant and friendly and easy to talk to. And more importantly he did the work the way I wanted it and did it pretty fast and efficiently. I absolutely plan to recommend Mr. Electric, and I now do have additional electric work I’ll be asking Mr. Electric to do for me.