Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Reviews of Mr. Electric in North Hills - New Kensington
Real Stories, Real Results
- Karen Rondestvedtvia Google
- Susan Kristinevia Google
“I am absolutely amazed at the ease with which my project was completed. From the initial contact by Wendy, though the services provided by Matt, all were kind and professional. The work itself is definitely top notch. The timeliness of the response to the initial request through the completion of the task was all within a couple of hours, which is outstandingly. The provision of a window of time for the arrival of the electrician, a photo of the person coming to do the work along with their background experience, and updates on his arrival time are all wonderful customer service additions. I will definitely contact this company for any future electrical needs, and will be referring them to everyone I know who has need of an electrician. Thanks so much to the entire team.”
Owner Response:
“You're quite welcome, Susan! It was such a pleasure to assist you with your electrical needs, and we're delighted we could make your experience seamless from start to finish. We're glad we could help you feel comfortable in your home and we'll be sure to let Wendy and Matt know they earned your trust with their expertise and thorough service. Thank you for sharing your review! We look forward to the opportunity to assist you with future needs. The Mr. Electric Team”
- Beth Caporalivia Google
“Highly Recommend! Matt came and fixed my problem with my breaker box. He was on time, friendly, efficient, neat and personable. He is very knowledgeable and answered all my questions in a way I could understand. Fast, friendly service at a great price!”
Owner Response:
“Thank you so much for your kind words, Beth. We're thrilled to hear that Matt provided you with such a positive experience and was able to address your breaker box issues effectively. It's great to know that his friendliness, efficiency, and ability to communicate clearly made a difference for you. We truly appreciate your recommendation and look forward to assisting you again when needed.”
- Eric Gumkowskivia Google
Owner Response:
“Thank you, Eric, for taking the time to leave such a fantastic review! We are thrilled to hear that you had a positive experience with us at Mr. Electric of North Hills - New Kensington. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again in the future.”
- Marylyn Baronevia Google
“Matt did a very thorough job replacing all our plugs and installing new lines.”
Owner Response:
“Marylyn, thank you for your review! It's great to hear how helpful Matt was at completing your electrical projects. We'll be sure to pass your appreciation along, and we hope to work with you again should the need arise. The Mr. Electric Team”
- Charles Hopkinsvia Google
“Great experience. Great communication. Matt could not have been more professional. I will definitely use them again & recommend them to my friends.”
Owner Response:
“Thank you for taking the time to leave us such a positive review, Charles. We are thrilled to hear that you had a great experience with Matt and that he was able to provide you with excellent communication and professionalism. We appreciate your recommendation and look forward to working with you again in the future.”
Why Choose Us?
“The technician came precisely when the company said he would. He diagnosed the problem (damaged circuit breaker) and replaced the breaker, all in under an hour. He was friendly and approachable in addition to being a knowledgeable professional.”
Owner Response:
“Karen, Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.”